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Working in bank backend office

Last updated: 30th January 2021
Question ID: #5055
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Is it permissible to work in a bank back office?. My job profile is that I am handling customer escalation, complaint and queries.

بسم الله الرحمن الرحيم

الجواب حامداومصليا

It will not be permissible to work in this position as you will be aiding in customers interest transactions.

‌ۖ وَلَا تَعَاوَنُواْ عَلَى ٱلۡإِثۡمِ وَٱلۡعُدۡوَٲنِ

and do not help each other in sin and aggression.(5:1)

عن جابر رضي الله عنه قال لعن رسول الله صلي الله عليه وسلم آكل الربا وموكله وكاتبه وشاهديه وقال سواء
(رواه مسلم باب الربا)

Messenger of Allah (blessings and peace of Allah be upon him) cursed the one who consumes riba and the one who pays it, the one who writes it down and the two who witness it, and he said: they are all the same. (Muslim)

The principle is that any job within bank that has connection with interest transactions will be impermissible otherwise it will be permissible I.e. security guard, cleaner etc, which has no connection with interest transactions. But as a caution it is better to avoid.

يہ بنیاد ہے جسکی بنا پر علماء نے فتوی دیا ہے کہ بینک کی ایسی ملازمت جسمیں خود کویئ حرام کام کرنا نہ پڑتا ہوں جائز ہے البتہ احتیاط اسمیں ہے کہ اس سے بھی اجتناب کیا جاۓ
(فتاوي عثماني ٣/٣٩٥)
فتاوي دارالعلوم زكريا ٥/٦٩٠)

And Allah knows best .

28 Jumadal Ula Akhar 1442/ 11 February 2021

Answer last updated on:
2nd May 2021
Answered by:
Ulamaa ID 04
Location: London