Forum Menu - Click/Swipe to open
 

Logon Problems August 2013

You have contributed 12.5% of this topic

Thread Tools
Appreciate
Topic Appreciation
Yasin
Rank Image
abu mohammed's avatar
London
27,451
Brother
9,578
abu mohammed's avatar
#1 [Permalink] Posted on 6th August 2013 12:29
Please state your UserID and nature of the problem as a guest.

InshaAllah Admin will look into it as soon as possible.

Once working, please post a reply with your UserID
report post quote code quick quote reply
No post ratings
back to top
#2 [Permalink] Posted on 6th August 2013 12:32
Muadh_Khan

Unable to logon for the last few days, couldn't access the logon page.

Now I can get to the page, but the correct UserID & Password does nothing

incorrect UserID & Password gives an error, "Login failed. Please ensure your username and password is correct and that the caps lock is not on if case sensitive. "
report post quote code quick quote reply
No post ratings
back to top
Rank Image
Muadh_Khan's avatar
Offline
UK
11,704
Brother
289
Muadh_Khan's avatar
#3 [Permalink] Posted on 6th August 2013 13:19
I can now log on successfully.

Jazakullah Khairun Maulana & Brother Abu Mohammed.
report post quote code quick quote reply
+1 -0Like x 1
back to top
Yasin's avatar
UK
6,700
Brother
944
Yasin's avatar
#4 [Permalink] Posted on 6th August 2013 13:20
Jazakallah for reporting the issue.
report post quote code quick quote reply
+1 -0Like x 1
back to top
Rank Image
abu mohammed's avatar
London
27,451
Brother
9,578
abu mohammed's avatar
#5 [Permalink] Posted on 6th August 2013 13:20
@Admin, Any idea what the issue was?

And does it fix the problem for everyone?
report post quote code quick quote reply
No post ratings
back to top
Rank Image
xs11ax's avatar
Unspecified
3,243
Brother
2,561
xs11ax's avatar
#6 [Permalink] Posted on 6th August 2013 14:10
salaam

i never had this problem. i am always logged on. i use firefox.
report post quote code quick quote reply
No post ratings
back to top
Yasin's avatar
UK
6,700
Brother
944
Yasin's avatar
#7 [Permalink] Posted on 7th August 2013 13:27

abu mohammed wrote:
View original post

Yes, the method that was used just decided to stop working. Could be a server upgrade/change. Yes it'll be sorted for everyone inshaAllah.

report post quote code quick quote reply
No post ratings
back to top
Rank Image
Offline
Unspecified
15
Brother
7
#8 [Permalink] Posted on 7th August 2013 16:55
assalam o alaikum
I didn't tried yesterday, but today I logged in successfully.
report post quote code quick quote reply
No post ratings
back to top