Haj Minister Bandar Hajjar met with Haj establishments and other Haj-related councils in Makkah on Sunday to assess the shortcomings of the last season and find ways to improve services this year.
Amin Fatani, Haj Ministry director in Makkah, said the minister’s visit was aimed to ensure the readiness of these establishments to implement operational plans that had been recently approved for the upcoming season.
“The minister has approved a new method for developing control committees in Makkah, whose task are not limited to monitoring shortcomings, but also to coming up with solutions to problems as they occur,” he said.
“Simple mistakes are dealt with immediately by notifying offices responsible for the flaw, while other offices are referred to investigation and from possible prevention from providing pilgrim services, depending on the severity of the error.”
Several issues, including grouping of pilgrims during the stone-throwing ritual and movement between cities and pilgrim accommodation, were addressed.
Spots for various groups of pilgrims would be designated ahead of time, said sources.
“Establishments are working well with the new e-system, which the ministry has worked hard to improve,” said Talal Qutob, chairman of the board for Iran’s pilgrims, who appreciated the visit of the Haj minister to the Haj “tawafa” establishments in Makkah.
Qutob said operational plans for Iran’s pilgrim establishment, which had been sent to the minister, would be studied and implemented.
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