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Hajj Rip off

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abu mohammed, Taalibah
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#1 [Permalink] Posted on 4th October 2012 10:05
assalamu alaykum

Just wanted to warn muslim of the agrent who has ripped my nephew of �8k for Hajj

Aleman Travels

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#2 [Permalink] Posted on 4th October 2012 10:14

"abu safwan" wrote:
assalamu alaykum Just wanted to warn muslim of the agrent who has ripped my nephew of £8k for Hajj Aleman Travels

W-Salam,

These people?

Jazakullah Khairun

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#3 [Permalink] Posted on 4th October 2012 10:17
Can you give more details as it could be that there are just delays, and inshaAllah everything might just go through.

My cousin wasn't given his passport until 3 days before he travelled and his agent told him to make sure he was at the airport and that all his items would be given to him there. Very Tense.

Any Website etc?
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#4 [Permalink] Posted on 4th October 2012 12:32
brother Muadh_Khan

yes taht the compnay.. just check some forum and they all warning of this company
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#5 [Permalink] Posted on 4th October 2012 12:41
I just called their main 0845 number and at first it rang twice then I couldn't hear anything, second attemp, it went to a fax after 2 rings.

The London number is also going straight to a fax machine.

Will try calling their Mobile too.

Is your info based on forums or has your relative been caught up in this for real. (just to clarify) because there are places where these incidents MUST be reported.
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#6 [Permalink] Posted on 4th October 2012 12:43
Called Mobile too.

My screen displayed the following "User reject Call" second attempt gave me a message saying "Sorry the caller you are trying to call is currently unable to accept calls, Thank you".

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#7 [Permalink] Posted on 4th October 2012 12:49
Email also sent from muftisays account for them to respond so this topic can be moved if necessary.
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#8 [Permalink] Posted on 4th October 2012 12:49
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#9 [Permalink] Posted on 4th October 2012 13:19
Please take the necessary steps and ask your nephew to take this further
www.cityoflondon.police.uk/CityPolice/Advice/EconomicCrim...

Edit: For hompage:

Hajj 2012: latest advice

City of London Police is continuing its work with the Muslim community to stop fraudsters who steal hundreds of thousands of pounds from pilgrims travelling to Makkah.

As the Umrah season begins, and with just months to go until this year's Hajj (24th-29th October), there are concerns pilgrims maybe tempted by last minute deals from illegitimate travel operators promising Hajj and Umrah visas and packages.

The criminals pose as legitimate travel operators, often offering discounts of up to 50 per cent on the normal travel price, but shortly before the departure the tour operator closes leaving the victim with no tour and no prospect of a refund.

Despite work to raise awareness of the crime and encourage reporting, the Association of British Hujjaj still estimate that only 10 per cent of Hajj fraud is reported.

There are a number of things people can do to avoid falling victim to Hajj fraud:

  • Make sure your travel agent/tour operator is ATOL (Air Travel Organisers' Licensing) protected
  • Check that your travel agent/tour operator is accredited by the Saudi Embassy
  • Check exactly what you are paying for
  • Get everything in writing


Read more: www.cityoflondon.police.uk/CityPolice/Advice/EconomicCrim...
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#10 [Permalink] Posted on 4th October 2012 14:17
salam sorry for late reply..

yes my nehpew has lost �8k to them on balance transfer.
they have called and i have called them but like brother abu mohhammed state they going to fax number .. my nephew has reported this.

other forum people have had the same expirence as my nephew. doggy meeting planned and numbers not working.
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#11 [Permalink] Posted on 4th October 2012 14:18
p.s im only registered to this website
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#12 [Permalink] Posted on 4th October 2012 14:32

"abu safwan" wrote:
yes my nehpew has lost £8k to them on balance transfer.

Unfortunately, money paid by bank transfer can not be reversed as fas as I know. However it is still worth a try. The Fake Hajj operator may be banking with the same bank as your nephew, its worth the try.

This is waht banks have to say...

There are occasions on which payments made through the BACS (Bank Automated Credit Service) system can be recalled by the originator but, generally, this can only happen on the same day that the transfer was made. It also depends, to some extent, upon the relationship between the two banks between whom the transmissions have taken place. Where, however, the Internet BACS system is used, there can be no recall after payment has been credited.

You must report it to the fraud department, as they can help you get the monies back if the account is still open.

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#13 [Permalink] Posted on 4th October 2012 21:24
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#14 [Permalink] Posted on 4th October 2012 21:25
InshaAllah I will get you more details as to who is behind this and where they could be based.

Apperantly, the website link posted by Muadh was only started in May 2012 in Bournemouth.
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#15 [Permalink] Posted on 4th October 2012 21:39

ABTA:Pilgrims should avoid

 

unlicensed travel companies

 

when booking Hajj trips


 

8th Sep 2012

The Association of British Travel Agents (ABTA), a UK-based association of travel agents, has issued a warning regarding the practices of unlicensed travel companies to UK travellers journying to Saudi Arabia for Hajj.

With 25,000 pilgrims estimated to be heading overseas to Saudi Arabia from the UK for Hajj which takes place between 24 & 29 October 2012, ABTA is warning all potential Hajj pilgrims about the dangers of booking with unlicensed travel companies, which every year sees individuals paying for travel arrangements that are sub-standard, or in the worst cases, non-existent, leaving victims out of pocket by thousands of pounds.

Every year pilgrims pay thousands of pounds for specialist Hajj flight and accommodation arrangements. However, pilgrims should be aware of the dangers of booking with unlicensed travel companies. By UK law, if a travel company books a customer on a flight-based package holiday, they must have an ATOL licence in place to ensure the customer is financially protected in the event something goes wrong. In addition if the companies are not members of ABTA, they are not policed by ABTA’s Code of Conduct which ensures customers receive high standards of service, fair terms of trading and accurate booking information. ABTA membership also means that if something should go wrong before or after the trip pilgrims will be able to use ABTA’s cost effective and swift complaint handling service.

The City of London Police are so concerned about this problem that they have produced a leaflet for Hajj pilgrims giving sensible advice, but also encouraging victims of fraudulent traders to report the matter to the police. Currently only 10% of victims of Hajj fraud are estimated by the Association of British Hujajj (pilgrims) to report the crime.

Steve Abrahamson ABTA Risk, Claims & Membership Administration Manager said: “Every year the police and Trading Standards offices have to deal with cases of Hajj pilgrims who have lost substantial amounts of money or arrived in Saudi Arabia to find that their accommodation and other travel arrangements are of a much lower standard than they had paid for. For many Hajj is a once in a lifetime trip and fraudsters don’t just steal pilgrims’ money but the opportunity to fulfil a religious duty.

Whether you are offering a hajj trip or a holiday, the same laws apply and companies must have an ATOL licence when selling flights and accommodation as a package or act as an agent for a company that does. Hajj pilgrims should always check that they are legitimate ABTA members and that they hold an ATOL licence when booking. Also we would strongly encourage all victims of fraud or misrepresentation to go to Trading Standards offices or the police so that we can finally put a stop to this unscrupulous and dishonest practice.

The Director of the National Fraud Intelligence Bureau Det. Supt. Dave Clark advises pilgrims to be vigilant when booking their trip. He also emphasised how important it is to report this type of crime to the police or Action Fraud. It cannot be stressed enough how important it is to follow his advice which can be found on the NFIB website http://www.nfib.police.uk/hajj-2012-latest-advice.html if these matters are not reported fraudsters will continue to target the Muslim community.”

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